🚚 Shipping Policy: Your Style, Delivered Dope!

At The Creative Collection, we're committed to getting your dope fashion to you with ease. Here's a quick rundown of our shipping policy:

WE DO NOT OFFER PICK UP OR DELIVERY! FOR IN PERSON SALES! FOLLOW US ONLINE TO SEE OUR LOCATION FOR POP UP SHOPS. 

✨ Shipping Partners:

• We currently ship with USPS or UPS to ensure your orders reach you securely and promptly.

💸 Shipping Prices:

• Our shipping prices are standard GROUND SHIPPING, based on your order value and location. You can find the specific details during the checkout process.

📦 Tracking Information:

• Once your item hits the road, you'll receive tracking info via email. Keep an eye on your inbox for the journey details!

🚢 Shipping Refunds:

• Unfortunately, shipping fees are non-refundable. We appreciate your understanding.

📍 Delivery Address:

• It's all in the details! Ensure you provide the correct delivery address during checkout. We can't be responsible for misplaced packages due to address errors.

🔐 Package Security:

• Please ship to a secure location to prevent any lost or stolen packages. Once it's with USPS, it's in good hands!
• Once your package is marked as delivered by the United States Postal Service (USPS), The Creative Collection is no longer responsible for any lost or stolen items. We recommend that you follow up directly with USPS for assistance in locating your package or filing a claim.

If there’s anything we can do to support you in this process, don’t hesitate to reach out to us. We're here to help in any way we can!

Thank you for understanding, and we appreciate your trust in The Creative Collection.

📬 Delivered but Missing?

• If your tracking shows delivery, but your package is MIA, contact your local post office with the tracking number or file a claim for swift assistance.

Your satisfaction is our priority. For any shipping-related queries, drop us a message! 💌✨ #ShippingPolicy #DopeDeliveries #ShopWithConfidence

🚚 Shipping Policy:
🗓️ 🕒 🗓️ 🕒 Processing Time: Once we receive your order, please allow 48 to 72 hours for processing (excluding Saturdays, Sundays, and National Holidays). Please note this processing time is separate from shipping time.

🚚 Shipping Time: After processing, packages are shipped via USPS Ground Shipping and typically arrive within 3–5 business days, depending on your location.

📦 Please note: Delivery times do not include weekends or national holidays.

✨ Shipping Partners: We currently ship with USPS and DHL (internationally) to ensure your orders reach you securely and promptly.

💸 Shipping Prices: Shipping prices are calculated by USPS based on location and weight of your package. You can find the specific details during the checkout process.

📦 Tracking Information: Once your item hits the road, you'll receive USPS tracking info via email. Keep an eye on your inbox for the journey details!

🚢 Shipping Refunds: Unfortunately, shipping fees are non-refundable. We appreciate your understanding.

📍 Delivery Address: It's all in the details! Ensure you provide the correct delivery address during checkout. We can't be responsible for misplaced packages due to address errors.

📬 Delivered but Missing?

If your tracking shows delivery, but your package is MIA, contact your local post office with the tracking number or file a claim for swift assistance.
Your satisfaction is our priority. For any shipping-related queries, drop us a message! 💌

Credit Card: Visa, MasterCard, Discover, American Express. The total will be charged to your card when the order is shipped.

Shop Pay

PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.

Return Policy (if applicable)

Customers are responsible for shipping costs associated with returning the item(s) for exchange, unless the error is on our part.

Once we receive your returned item(s), we will process the exchange and ship out the new item(s) as quickly as possible.
We will give you a full refund within 7 days of purchase of any item has not been worn and is free of odor, hair, lint, etc. The item must be in new condition. 

Returns and Exchanges

All other Returns and Exchanges must be made within 7 days. Eligible returns must in the same condition that you received it. Please ship package back to the return mailing address. 

P.O Box 437136

Chicago, IL 60643

Damaged Items:

• In the unfortunate event that you receive a damaged or wrong item, we've got you covered! We'll provide a free shipping label for the return and or exchange your item for you. 

Please keep your tracking number. 

Exchange Processing:

• Once we receive and inspect the returned item, we'll process your exchange promptly.

We value your satisfaction, and our goal is to make your exchange experience hassle-free. If you have any questions or concerns, feel free to reach out to our customer support team at info@shopcreativecollection.com

Refunds will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. It usually takes 3-5 business days to return to your card.